Pricing
Simple, transparent pricing.
No surprises.
Every plan includes unlimited support, full cybersecurity, and proactive monitoring. No per-user fees. No bolt-ons. No "we'll circle back on that invoice." Just flat-rate IT that scales with your business.
Our plans
Everything included — pick the size that fits your team. All plans are month-to-month with no long-term commitments.
Team
1-10 users
- Unlimited helpdesk support
- 24/7 monitoring & alerting
- Patch management
- Full cybersecurity stack
- Microsoft 365 management
- Quarterly business reviews
Business
11-25 users
- Everything in Team
- Priority response times
- Automation & workflows
- Vendor management
- VoIP & telephony support
- Dedicated account manager
Growth
26-50 users
- Everything in Business
- Custom automation playbooks
- Advanced reporting & analytics
- Compliance documentation
- Hardware lifecycle management
- Strategic IT planning
What's included in every plan
No bolt-on fees. No nickel-and-diming.
Unlimited support tickets
Call us 100 times a month. The price stays the same. We want you to reach out, not avoid it.
Full cybersecurity stack
EDR, DNS filtering, email security, password managers, and backup. Enterprise-grade protection included.
No long-term contracts
Month-to-month. If we're not delivering value, you can leave. That keeps us honest.
Real response times
Critical issues: under 1 hour. Standard requests: same business day. Not a target — a commitment.
Security training included
Your team learns to spot phishing, handle sensitive data, and think security-first. We train everyone.
Transparent invoices
The price on this page is the price you pay. No surprise fees discovered on invoice day.
Frequently asked questions
Quick answers to common questions about working with KNIT.
What's included in the monthly membership?
Everything. Unlimited helpdesk, 24/7 monitoring, patch management, cybersecurity stack (EDR, DNS filtering, email security, backup), Microsoft 365 management, and quarterly business reviews. No surprise invoices.
Are there contracts or long-term commitments?
No. Month-to-month. Cancel anytime with 30 days notice. We keep you because we deliver, not because you're trapped.
What about projects like migrations or new office setups?
Projects are scoped and quoted separately. You approve the scope before we start, and you pay on completion — not upfront.
How fast do you respond to issues?
Critical issues: under 1 hour. Standard requests: same business day. That's not a target — it's the job.
Do you support remote and hybrid teams?
Yes. Our stack is cloud-native and works wherever your team does — office, home, or on the road.
What if we outgrow our current tier?
You move to the next tier. No complicated migrations, no renegotiations. Your service stays the same — just scales with you.
Ready to fix your IT?
No contracts. No sales pitch. Just a conversation about what you need.