IT That Doesn't Waste Your Time
Enterprise-grade IT. Complete transparency.
Built to compete.
Managed IT and cybersecurity for trades, professional services, and government organizations. Responsive support. Real results.
What's Included
Everything you need to keep your business running. No surprise invoices.
Unlimited Helpdesk
Call, email, or chat. Real humans who pick up the phone. No ticket limits.
24/7 Monitoring
We catch problems before you notice them. Proactive alerts, not reactive firefighting.
Patch Management
Scheduled updates on YOUR timeline. No random reboots. Full visibility into what changed.
Cybersecurity Stack
EDR, DNS filtering, email security, and backup. Enterprise-grade protection included.
Microsoft 365 Management
User provisioning, licensing, email setup, and ongoing administration. We handle it.
Quarterly Business Reviews
Strategic check-ins, not checkbox meetings. We align IT with your business goals.
Why KNIT Solutions?
IT support from someone who's been on your side of every ticket.
Built different.
Most MSPs overpromise and underdeliver. Hidden fees, endless tickets, patches that break things. KNIT Solutions was built because businesses deserve better.Enterprise-tested processes
The same frameworks used to manage 3,000+ endpoints - scaled down for your business.
Compliance-ready security
Built on standards that pass government audits. Your compliance needs? Already covered.
No contracts, no BS.
Month-to-month. Cancel anytime. We keep you because we deliver, not because you're trapped.
Simple, transparent pricing
No hidden fees. No per-user gouging. Just flat-rate IT.
Team
1-10 users
Growth
26-50 users
Getting started is simple.
Step 1: Book a demo
Pick a time that works. We'll walk through your current setup, pain points, and what you actually need.
Step 2: Get a proposal
No generic quotes. You'll get a clear scope, transparent pricing, and a timeline that makes sense.
Step 3: We handle the rest
Onboarding, setup, migration - we do the heavy lifting. You stay focused on your business.
Done!
FAQs
Frequently Asked Questions
Quick answers to common questions about working with KNIT.
What's included in the monthly membership?
Everything. Unlimited helpdesk, 24/7 monitoring, patch management, cybersecurity stack (EDR, DNS filtering, email security), Microsoft 365 management, and quarterly business reviews. No surprise invoices.
Are there contracts or long-term commitments?
No. Month-to-month. Cancel anytime with 30 days notice. We keep you because we deliver, not because you're trapped.
What about projects like migrations or new office setups?
Projects are scoped and quoted separately. You approve the scope before we start, and you pay on completion - not upfront. No surprises.
How fast do you respond to issues?
Critical issues: within 1 hour. Standard requests: same business day. You'll always talk to a real person who knows your environment - no ticket roulette.
Do you support remote and hybrid teams?
Yes. Our entire stack is cloud-native. We manage your team's devices and security whether they're in the office, at home, or on the road.
What if we outgrow our current tier?
You move to the next tier. No complicated migrations, no re-negotiations. Your service stays the same - just scales with you.
Get in touch
We're here to help.
Ready to fix your IT?
No contracts. No sales pitch. Just a conversation about what you need.